FLAVOURFEST PRIVACY POLICY
Important Notice Concerning Customer Privacy
FlavourFest cares about the privacy of your information. This Privacy Notice (“Privacy Notice”) describes how FlavourFest and its affiliates use or share information about you that is obtained through your interaction with us through access to our website or otherwise.
The Information We Collect
Information means any information that you provide to us or that we may collect from other sources, including information you provide when filling out forms, applications, or surveys. This may include your name, gender, date of birth, postal or email addresses, location, telephone or fax numbers, social security or account numbers. This Privacy Notice also applies to all information collected on, or submitted to, the Site. Information also includes any information we collect as a result of utilizing Web Server Log information, Web Browser Sessions, Cookies, IP Address, Pixel Tags, Web Beacons, Clear GIFs or other technologies (collectively “Information”). Information also includes information regarding transactions that you have made as well as demographic information as well as aggregated and de-identified data.
We May Use Information
To respond to your inquiries and fulfill you requests;
To provide you products or services;
To deliver marketing communications that we believe may be of interest to you including ads or offers tailored to you;
To inform you of important information, products or services you may be interested in, changes in our terms, conditions, and policies and/or other administrative information;
To verify your identity and/or location in order to provide you with services and/or benefits;
To allow you to participate in surveys and other forms of market research, sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which may contain additional information on how information is used and shared;
To send you marketing and promotional communications (electronic and otherwise) that we believe may be of interest to you;
To personalize your experience;
To verify your identity and/or location and travels (or the identity, location or travels of your representative or agent) and to make available to you products and services;
For our business purposes, such as data analysis, audits, developing new products and services, enhancing our site; improving the products and services we provide to you; and identifying usage trends and determining the effectiveness of our promotional campaigns;
Collected through our social media and other online interactions with you for risk control, to comply with laws and regulations and to comply with other legal process and law enforcement requirements.
To send to our partners, vendors and agents in connection with fulfilling our request for products or services.
To allow you to use features within our sites by granting us access to information from your device such as geo-location when you request certain services.
Information We Share
We share information about you with our affiliates, such companies that perform everyday business transactions with us and or marketing partners. From time to time, we may allow affiliates and these companies to extend offers of products and services to you. These companies to which we may disclose the Information we collect may include financial service providers, such as banking, lending and insurance companies, as well as non-financial companies, such as retailers, sellers of consumer products and services, travel vendors and independent marketing companies. We may disclose the information we collect about you as permitted or required by law. Companies who are not affiliates and outside service providers are required by us to enter into written agreements with us to safeguard the confidentiality of your Information and use it only for authorized purposes.
We will never sell you Information.
Our Commitment to Data Security
We recognize the importance of safeguarding the confidentiality of your Information. We employ security measures designed to protect your Information from unauthorized access in compliance with applicable law. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. Therefore, while we strive to protect any Information you transmit on or through the Site, please be advised that FlavourFest, its affiliates, agents or Service Providers assume no responsibility or liability for disclosure of you information due to errors in transmission, unauthorized third-party access, or other causes beyond our control or the control of our affiliates, agents or Service Providers.
Our Commitment to Children’s Privacy
Protecting the privacy of children is especially important. For that reason, we do not collect or maintain information on our Site from those we actually know are under 13 years old, and no part of our Site is structured to attract anyone under 13 years old. For more information about the Children’s Online Privacy Protection Act, please visit the Federal Trade Commission website.
E-Commerce
When you interact with us or purchase a product online, you will be asked for information needed to complete your request. The information you provide is used, for example, to process your transactions, to create and share reports about these transactions, or to provide related customer service. When you shop online, these purchase transactions are conducted through our vendors, partners, agents and suppliers. Vendors, partners, agents and suppliers engaged by us may have their use of your information limited by this Privacy Notice, contractual restrictions, or applicable law. However, if a particular website or application is co-branded or developed by a third party, it is possible that another party’s Privacy Notice will govern the treatment of Information on that website or application, including your information. Please check each website’s privacy policy to understand such third party’s information collection, privacy and use practices.
Other Information We Collect Online
Other information (“Other Information”) is any information we collect online which does not reveal your specific identity. This includes information collected through browsers, Web Server Logs, Cookies, Web Pixels, Web beacons, Clear Gifs and other similar technology. For purposes of this Privacy Notice, Other Information shall be deemed to be a sub-set of Information.
How We Collect and Use Other Information
Web Server Logo Information. We collect “Web Server Log” information when you visit the Site. This includes Internet domains and Internet Protocol (IP) addresses (e.g., aol.com, company.com, etc.) that you have visited, browser and version, device type, screen resolution, operating system, connection speed, web pages visited or requested, and dates and times of such visits or requests. This information is collected by our server automatically whenever anyone visits the Site, regardless of whether the user submits any additional contact information. We use this Information to ensure that the Site is functioning properly and for security purposes.
Cookies. Cookies are pieces of information stored directly on the device you are using. We may use cookies (a small text file placed on your computer to identify your computer and browser), and other similar technologies to improve the quality of the Site and to better target and analyze consumer behavior with the goal of providing better and more relevant information. Cookies allow us to collect Information such as browser type, time spent on the Site and web pages visited. We use this information to recognize your device, to personalize you experience on the Site, to display information related to our products and services more effectively, and for security purposes. We may also use cookies in online advertising to monitor websites in order to select and display which of our online offers is most likely to appeal to you; and monitor your response. Cookies also allow us to gather statistical data about the usage and effectiveness of our Site so that we may consistently improve the features and functionality of the Site. Our cookies do not include your name or anything personal to you. Most browsers are initially set up to accept cookies.
Third Party Widgets
We may allow certain widgets (e.g., social share buttons) on our sites that enable users to easily share information on another platform such as a social media platform. The third parties that own these widgets may have access to information about your browsing on pages within our Site. You may want review information at the third-party site, such as social media platforms where you have an account to determine how these third parties collect and treat information.
Advertising
We advertise on the Site as well as other websites not affiliated with us. These advertisements may take the form of banner ads or splash ads, ad networks, and re-targeting campaigns. We also use social media to advertise. Information collected through these advertisements by use and our advertising third party Service Providers (“Advertising Service Providers”) using cookies and other technologies includes, without limitation, the number of people requesting to look at each page search engine referrals, and responses to advertisements and promotions on the site, affiliate and unaffiliated websites.
Service Providers
You should be aware that we use service providers (“Service Providers”, including Advertising Service Providers, to provide services to the Site and in our offline business operations. The information that you submit to us may be provided to those Service Providers on a confidential basis so that those Service Providers can provide services to us in the course of our business including without limitation, maintaining our database, sending e-mail messages on our behalf, and facilitating promotional and campaign activities on our behalf.
Links to Third Party Websites and Cobranded Websites
Our site may contain links to third party websites or may be co-branded. Please be aware that FlavourFest is not responsible for and cannot control the privacy practices of other websites or third parties regardless if they are co-branded. We encourage you to read the privacy policies for these other websites, as they may differ from ours. Our Site may also be created and maintained by Service Providers or may contain links to co-branded websites that may display FlavourFest logo and trademarks but which are maintained by third parties. Such websites may be identified by the fact that they do not display a FlavourFest URL or they may have information identifying a third party as the host of the particular website. Please read the privacy policy on any co-branded or third-party websites for the applicable privacy practices relating to Information, and personal information collected via that website as it may differ from Privacy Notice. This Privacy Notice applies solely to Information collected by FlavourFest on its Sites where this Privacy Notice is posted.
Social Media and Public Forums
Please be advised that FlavourFest may participate on social media platforms, including Instagram and X (formerly known as Twitter), and may also maintain community pages within its Site. These social media platforms and community pages enable online sharing and collaboration among users. Whenever you post information to any social media platform or any FlavourFest community page or any other online public forums, such information can and may be accessed by the public. This means that any person or entity with access to such information can potentially use it for any purpose, including sending unsolicited communications. We strongly encourage you to not post non-public personal information about you to social media platforms or any other online public forums. We cannot control the use of information disclosed in public forums, such as social media platforms, blogs, forums, wikis, chat rooms, and networking functions of mobile-device applications. You should exercise caution when disclosing information in these public areas, and be careful how you disclose your Information. Content posted in public areas of FlavourFest, including advice and opinions, represent the views and is the responsibility of those who post the content. FlavourFest does not necessarily endorse, support, verify, or agree with the content period.